Managed Services
HealthTech Systems utilizes best practices and methodologies to improve our clients’ effectiveness through our back-end support team.
HealthTech Systems utilizes best practices and methodologies to improve our clients’ effectiveness through our back-end support team.
The only constant in the healthcare industry is change. Change is never easy especially when your organization migrating to an new system. Our SMEs hold multiple certifications and are experts in various systems . We can support your legacy system during transitions as well as provide you with various options post migration.
HealthTech Systems offers a comprehensive solution for credentialed trainers and go-live support to ensure your EHR is well utilized. We offer at-the-elbow support, PMs at command centers, as well as post-implementation support. Our single point of contact handles all the logistics and assignments coordination during go-lives at no charge.
We can either support or lead:
IT systems impact every aspect of healthcare. Any issue that arises can hinder the flow of an organization. HealthTech Systems’s remote or onsite help desk resources can offer all levels of support from first call response to systems administration. Our service desk experts can reduce your tickets in a timely manner to ensure all critical treatment between your patients and physicians is seamless.
HealthTech Systems’s report writing service can efficiently eliminate backlogs and/or supplement your reporting team’s efforts. Our remote report writing can help reduce costs as well as free up your full-time staff for on-going projects. Our report writers understand various EHR data models as well as technologies including Crystal Reports, Qlik, Tableau, and BusinessObjects.
The digital era has brought in exploding amounts of information. Organizations quickly grow from gigabytes into petabytes of storage. As more and more systems are connected electronically the data needs are on the rise. HealthTech Systems can help organizations in capacity planning, backup/restore and disaster recovery solutions. Our experts can provide solutions for offline data/cold storage and hybrid storage.
It is essential to protect healthcare records within your organization. HealthTech Systems can help you understand HIPAA requirements and formulate a compliance plan. We can implement security practices and train your employees on procedures and policies to follow. We can monitor your systems for security breaches.
Increase in workforce demands and constant changes in human resources make system accessibility challenging within healthcare organizations. Using virtualization technologies like VMWare/Citirx HealthTech Systems can dramatically reduce the time it takes to make a system accessible. HealthTech Systems can help provider organizations streamline processes to make computing resources available to end users.
Dynamic applications come with their own set of challenges to keep the system in compliance. Using application streaming technologies (Citrix/Amazon) we can migrate your new/legacy applications into virtual apps. Our technical architects can provide strategic guidance for desktop and application virtualization.